Frequently Asked Questions
Everything you need to know about shopping for your home at LAPA INDUSTRIES INC.
What is the typical shipping timeframe for furniture and home decor?
Standard shipping usually takes 5-10 business days. For larger furniture pieces requiring freight delivery, please allow 2-3 weeks. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for home goods?
We offer a 30-day return policy on most items. Products must be in their original packaging and unassembled. Please note that custom-made furniture and final sale items are not eligible for return.
Do your products come with a warranty?
Yes, all LAPA INDUSTRIES INC products carry a 1-year limited warranty covering manufacturing defects. This ensures your home investment is protected against structural or material flaws.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For larger home projects, we also offer financing options through select third-party providers at checkout.
Can I request fabric or material swatches before purchasing?
Absolutely. We understand that color and texture are vital for your home. You can order a sample kit of our most popular upholstery fabrics and wood finishes directly through our product pages.
What should I do if my item arrives damaged?
Please inspect your delivery immediately. If you notice any damage, document it with photos and contact our support team within 48 hours. We will arrange for a replacement or a full refund at no additional cost to you.